July 15, 2008

THINKING OUT LOUD

During a self-imposed (read:  money-making)“sabbatical” that has extended to several months, I’ve been watching and listening rather than posting. With a little distance, I find I’m more than a little confounded by how the vacation rental market is growing. Is it just me?

The consolidation—what I call the Hotels.com-izing—of the vacation rental industry lumbers awkwardly along. The monster site seems to get more ungainly with every smaller site it gobbles up, which strikes me as kind of sad. Because the defining feature of a vacation rental vs. a hotel or B&B is its uniqueness. No two vacation homes are alike! That’s a beautiful thing in this world of chain retailers and copycat brands. One uber-site may be more efficient, but is it the most effective way to promote the singular charm of your vacation home?

And why has the media stuck on the same old two-note praise of vacation homes for trips to Europe and for families? Can’t we all tell them new stories—direct from your own guest books—about vacation homes as perfect places to celebrate romantic milestones or quiet babymoons, to reconnect with old friends or even work through grief?

And why are we trampling on our brilliant prospects with negative sites like Vacation Rentals Watchdog.com without launching an equal number of positive sites? Certainly, bad experiences happen! But do they truly exceed the norm across all types of accommodations—or outweigh the good experiences?

I guess my point is, we’ve got something truly exceptional in this young industry. Let’s not let the dog (whether it be the big site or the media) wag us by just going along with the prescribed program. Let’s look for ways to celebrate the personal style—the heart—that distinguishes us from any of our competitors.

One very cool site called Slow Travel has gotten fabulous press for the way it embraces that lifestyle concept of “slow travel”. 

I launched my series of e-guidebooks called Renting Paradise to review vacation rentals I hand-picked for their unique charm. I separated these homes from the pack, not they are the best. But because each is exceptional on its own merits.

More owners are blogging. Bravo!

Let’s not be afraid to be individuals. Then maybe we can all figure out the best way to shine together.

June 24, 2008

AN EVOLUTION STORY

Who is Joyce Hadley Copeland (and why is she writing about vacation rentals)? Short answer: 1.) a writer with 25 years of experience traveling and writing articles, books and reviews of timeshare condominiums, hotels and vacation rentals;  2.) Because nobody else is. But the long answer is much more interesting ...

It’s a story of exploration, tinged with frustration. Of a discovery that launched a consuming passion. (And it involves a lot of sleeping around and plenty of dish.) Okay, forget the melodrama. The truth is, over the past 25 years of travel (and professional writing) I’ve “evolved” from somebody content to stay in a hotel room to someone who seeks out accommodations with character. Here's how it all unfolded.

From Timeshares ... I got my first taste of timeshare condominiums editing Endless Vacation magazine (published by Resort Condominiums International) in the 1980s. I quickly found out most were glorified hotel rooms in glam locations like the Bahamas and Hilton Head Island, S.C.

... to Upscale Hotels ... I started traveling the world in a marketing job and got my fill of fancy hotels. The rooms looked the same, whether I was in New York, San Francisco, Sydney or Singapore.

... to Charming Inns ... On my first trip to Italy, a small guide called Charming Small Hotels & Inns spurred a 180-degree change in my view of travel accommodations. (Sadly, I see the series has been scaled down to include just two guides. But, like my original guide they  focus on inns “with rooms that look like bedrooms rather than hotel rooms; a menu that comes from a kitchen managed with real skill and care; a proprietor who takes pride in the premises and your enjoyment of them -- without being intrusive.")

I was so charmed by the places I booked in Milan, Venice and the Ischia (an island neighboring Capri), I couldn’t bear the thought of staying in a standard room at a chain hotel ever again.

... to B&Bs ... In the 90s I drifted into my “B&B (Bed & Breakfast) Period” and discovered Karen Brown’s Guides. Using a beautiful picture book called Weekends for Two in Northern California: 50 Romantic Getaways (Chronicle Books) I planned a post-wedding weekend for 20 friends and relatives who stayed at a rambling Victorian B&B called the Gosby House Inn near Carmel, California.

... to Vacation Rentals. But it wasn’t until I was researching accommodations for a family get-together at Lake Tahoe that I literally stumbled upon the concept of renting a vacation home.

This is the heart of my story. Can I be frank? I dreaded the idea of staying on the casino “strip” in South Lake Tahoe. But my husband and brother love to gamble, so North Lake Tahoe (an hour away) was out of the question. I searched through Coldwell Banker site. For days, I juggled five-digit identification numbers using a hand-scratched list until I finally found a home that met all our criteria.

Located in a quiet wooded neighborhood a mile from the casinos, it was within walking distance of a far-ranging fire trail hiking/biking trail. It had a deck facing the forest. With three bedrooms and two full bathrooms, there was plenty of room for all of us. Even our two dogs were welcome! And the cost -- $150 per night (it was early June, the last week before the summer high season.) 

Even so, after I booked it, I worried. I lowered my expectations. I even brainstormed a “Plan B” – which I scrapped the moment I walked in the door. We had a fantastic time.

One More Evolution. I sure didn’t want to press my good luck for our next family trip! So I went looking for a resource. A Karen Brown-style guide to vacation rentals. Nada. I still scratch my head about the lack of resources for this steadily growing sector of the travel market. So because writing is my livelihood, I decided to create my own series of e-guidebooks called Renting Paradise with personally researched, detailed reviews of vacation rentals.

I wanted to create what I didn’t have … first-hand reviews (hence the “sleeping around” part I alluded to earlier, because I actually spend a night or two at each vacation rental I review) of some really cool rentals.

You Don't Know Me. Here's Why You Can Depend on Me, Anyway. My preferences and the size of my party might not exactly match yours. But I’m a consistent reporter, beholden to no one, who's all-too-familiar with truth-by-omission marketing text. In other words, I’ll tell you what marketing descriptions posted on vacation rental websites like HomeAway sometimes leave out. Such as: yes, you can hear the traffic from your deck in that forest cabin.   

Writing has been my livelihood for more than 25 years. I’ve published numerous travel articles and have four books in print. I write reviews of distinctive hotels for a U.K.-based web site called i-escape.com.

Most important, I’m a veteran of web searches on dozens of vacation rental sites. I’ve spent so much time doing it, I’ve developed a sixth sense for which places are the gems. I'll save you time and stress. In fact, it's always my absolute pleasure to share my finds.

End of story.

June 22, 2008

WHAT'S THIS BLOG ABOUT, ANYWAY?

Ramblings goes beyond journal-style travelogues to offer up-to-date reviews of vacation rentals, practical advice, personal recommendations and food-for-thought to active (and armchair) travelers to Northern California and beyond.  

Subtitled “Sometimes you want more than a room with a view,” this blog's topics focus on the needs and interests of travelers who prefer renting a vacation home to checking into a room in a hotel, inn or bed-and-breakfast (B&B).

Whenever I discover a remarkable vacation rental, a particularly scenic drive, a phenomenal bakery… I want to stop people on the street, tell them all about it and make them promise they’ll try it themselves. The blog format gives me a chance to do that—without risking a restraining order. I’ve gotten some of my best tips from vacation rental owners and other travelers. I’d love to start an ongoing "conversation" with travelers who share my passion for unique experiences.

As the author of Renting Paradise—a series of e-guidebooks reviewing vacation homes, cabins, cottages, flats, houseboats and estates in Northern California—I admit I have another agenda for the Ramblings blog: to turn you on the joys of renting a vacation home.

It’s unbelievable that to me that the vacation rental industry is still a stepchild in the industry. A few guidebooks briefly mention renting as an option and most major booking sites don’t offer vacation rentals as an option along with hotels and B&Bs. I have very strong opinions about why—and when—renting a vacation home is the best option.

Aside from reading daily posts, you're invited to delve into entries archived in more than a half-dozen categories including “The Rented Vacation,” “Favorite Places” and “e-Planning & Travel Tips. Recent posts have given readers a heads-up on a completely charming alternative for a wine country wedding that’s much less costly than a winery setting, a link to Sonoma County’s Farm Trails Map & Guide, the perfect companion for anyone following the popular Sonoma Diet, and a step-by-step navigation of the granddaddy of vacation rental sites, VRBO (Vacation Rental By Owner).

Believe me, I know how cumbersome the selection process can be. It can take days or weeks to find the right rental on dozen of sites. Part of my mission is to review the top web sites and rate them in terms of quality, navigation, tools and user-friendliness.

Enjoy!

February 21, 2008

IS IT SAFE TO RENT DIRECT FROM THE OWNER?

If you're dipping a toe in the vacation rental waters for the first time, you may worry about sending 500 or more of your hard-earned bucks to "Joe-owner" as a deposit for a home you've selected solely on the basis of a brief description and a few photos on an Internet web site. 

It's a legitimate worry. Sites like HomeAway.com clearly state they assume "no responsibility for the accuracy of information contained in the ads." In fact they recommend you visit prospective properties in advance to confirm everything is as you expect it to be! Gulp.

Would you be safer with a management company after all? I've had good experiences renting from  both. Here's what I've found.

Management companies. When we had problems with no heat and noisy birds nesting in the eaves outside our bedroom in our first rental, Coldwell Banker (the management company) took care of things -- and insisted on taking a night's rent off for our inconvenience. The owner may not live close by. However, he is likely to have established relationships with local vendors that provide the same services. The best way to find out is to ask.

A management company can also save you some search time by recommending homes based on your needs. You can expect them to have visited all the homes they represent.

Owners. I like to do my own searching. I've mostly rented direct from owners and, I have to tell you, it's mostly been a love-fest. While some management companies will warn you that the owner has a "vested interest" in renting his or her property, make no mistake: owners are equally vested in ensuring each guest has a good experience. An owner is far more knoweldgeable about his home than a management company.

The most efficient way to put your mind at rest is to call. Most owners I've spoken to are as honest about the drawbacks of their home as they are about its high points. Most love to chat. Prepare to hear a friendly voice at the other end of the line -- beyond the cordial, clipped greeting you're likely to get when you call a hotel and even B&B. I'm not exaggerating when I say, you may feel like you've found a new friend.

What you may not realize is that many onwers are screening you while you're screening them! But that doesn't make your chat any less sincere when the end result is everybody's best interest. What's more, if an owner can't accommodate your needs, he or she will tell you. Some may even recommend other homes they're personally familiar with.

Your best strategy: Don't fear the owner; chat him up. Pick up the phone and put your mind at rest.

February 14, 2008

'KINDLE-ING' A NEW SPIRIT IN READERS?

First, just let me say that, when it comes to reading and books, I'm a purist. I love the feel of a book. I love holding it and turning the pages. I love everything about the physical experience of reading. But technology had to creep in. First through e-mail, then web content, blogs, book excerpts on Amazon -- and now Kindle.

I haven't done a scientific tally of the percentage of the huge amount of electronic vs. book reading I do each day. But I'm pretty sure that I spend more time (a lot more) scanning a screen than I do curled up with my latest read before bed. 

It's mostly been news, opinion and travel planning that keep me glued to the screen. Precisely why I publish my series of e-guidebooks only electronically. In practice, I buy, read and schlep print travel guidebooks with me on every trip. But less and less each time I travel. The future is electronic. There's also the environment to consider. So I stubbornly refuse to publish in print.

But fiction? Memoirs? Other books I love to savor? I won't -- well, haven't -- accept an alternative to print until Amazon's Kindle. Despite what tech gurus are saying, as reader I think it's kinda cool.

This is definitely the place to admit that I haven't yet experienced Kindle firsthand. But, to be truthful? I'm already mesmerized by the thing. Here's why:

  • A high-res screen that's actually "reads like real paper?" My aching eyeballs thank you already.
  • It's simple to use. Because the most avid readers may be among the most low-tech among us.
  • Books are auto-delivered, within a minute! Music to the ears of anybody (me) who sometimes gets so excited about a book she has to head straight for Borders. (Premium Price Gas + Time =  ??) Plus, you can check in on your favorite blogs, have top newspaper content delivered automatically. No wireless  bills, service plans.


It all sounds too good to be true. But like that first clunky stone wheel, it's setting something new in motion. When I am actually able to purchase one (Amazon is sold out) ... I'll say more. Meanwhile? e-info is the fastest, most comprehensive and efficient resource for travelers. 

January 23, 2008

CONSOLIDATION: THE OPPOSITE OF DISCRIMINATION

In the the vacation rental world, consolidation is a good thing. A one-stop shop like HomeAway is a necessary evolutionary step. But gathering everything in one place (quantity) begs the next evolution (quality).

Consolidation is all about convenience, efficiency. Whether I'm trying to organize my thoughts or my closet, I typically gather (dump) ell related elements in one spot. That's my "universe". Then I sort. That's a quality-based task.

HomeAway has good advanced search options that help you quickly narrow the field according to basic categories -- number of bedrooms, pet-friendly? -- that are meaningful to you.

But then you're on your own. Nobody at HomeAway is gonna dish on quality. Not when vacation rental owners pay to to listed on the site! Which doesn't make the listings bad, by any means. But just know, at the end of your advanced search, you're likely to be left with a list of apples and oranges. Which are exceptional? Which ho-hum? Take your best guess. Based on the owner's description and photos.

Maybe you're someone like me who loves discovering "gems". A riverfront cottage with a redwood tree growing up through the center ... a private apartment round the corner from the last unpaved road, plum in the center of San Francisco ... These truly unique, memorable places confirm vacation rentals are a world away from hotel chains and even B&Bs.Finding them requires lots of trial and error or reliable sources of unbiased, first-hand dish. The best, the highs and lows.

That is the next necessary evolution in the vacation rental world.

For now, check out reviews on Slow Travel, TripAdvisor (where you can find them) and, yes, my own Renting Paradise picks.

January 17, 2008

THE NEXT BIG THING

I attended The (San Francisco) Bay Area Travel Show this past weekend and you know what presenters were calling "the next big thing"? Renting a vacation home!

Okay, I was a little surprised. But what surprised me even more was NO ONE was there representing that option in the exhibition hall except a Mexican condo comany! A lost opportunity!

A few attendees volunteered they had had good experiences renting homes through VRBO. But even Pauline Frommer -- who is the first guidebook author to go into any detail about vacation rentals as "Alternative" accommodations -- had never heard of HomeAway (the big conglomerate that has gobbled up a dozen smaller booking sites). Not that that's such a bad thing. There is Google after all. But  as the buzz grows in the area, new renters need choice, education and discrimination.

Imagine this: a "concept" booth hosted by Slow Travel, with representation from Vacation Rental Owners Association (VROA) (an organization that has taken on the task of certifying the quality of  vacation homes). Then a starburst of international, regional booking and specialty sites (Zonder, Russian River Getaways, BeachHouse.com, PetVR.com And somewhere in there, Renting Paradise. of course.

Here's to the mainstreaming of vacation home rental! 

 


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