“Vacation Rentals By Owner” is a big, broad, scrapbook-y site that provides a friendly interface, lots of detail and generally excellent photos. You could easily spend hours or days searching listings in your effort to “Carpe Vacationum”.
CLAIM TO FAME: Volume! At this writing, VRBO® features 54,000 rental homes around the world—even yachts and cruises. Thanks to VRBO’s popularity, visibility and word-of-mouth recognition among (they say “millions of”) renters and owners, the inventory grows rapidly.
OVERALL QUALITY OF RENTALS/LISTINGS. VRBO is more than just numbers. There may be some dogs in amongst the 50,000-plus homes—if so, in my experience they are few and very far between. Listings are complete including a detailed description (written by the owner, definitely lacking bias, but full of personality and heart).
The occupancy, number of bedrooms and bathrooms, amenities, activities (both on site and nearby), and rates are clearly spelled out. The main heading includes a rough indication of geographic location and driving distance. Graphic symbols indicate other important features: a paw for pet-friendly, a credit card, “New!” Some listings have availability calendars, links to testimonials, and a link to the owner’s own web site, which may include rentals in other areas of the world.
NOTABLE: If you’re seaching for a home for a family reunion or larger group gathering, VRBO makes it easy to click right to homes around the world that will sleep 14 to 30-plus people!
EASE OF USE: VRBO’s visual and text interface, while rather homespun in appearance, is very easy to navigate. On the home page, you have three choices:
- Search by VRBO#, city or other text entry.
- Click on the text name of the place you’re looking for.
- Click anywhere on the maps of the 50 U.S. states and countries of the world.
Sample Experience: As you drill-down, your search becomes more refined. Say you click on California. You’ll get a map of the state of California with more than a dozen regions (such as Wine County and San Francisco Bay Area) highlighted in text. Clicking on one of those regions—say Wine Country—will give you a list of 27 cities in the popular Napa and Sonoma wine regions. Let’s say you originally had Napa Valley in mind, but Bodega Bay (a popular location near Sonoma County’s best beaches and tasting areas) catches your eye. Click on it and you’ll be presented with 20 vacation rental listings. From here you can search by the occupancy (number of people it sleeps) and number of bedrooms and bathrooms you need.
RESPONSIVENESS: Each vacation rental listing provides a telephone number and a “Click to Send Email” button which takes you to a form designed to collect the basics: the time you plan to arrive, how long you plan to stay, how many in your party and your contact information.You can leave a more detailed message if you keep it to 500 characters.
Responsiveness varies by the owner of course. VRBO does warn that owners may be on vacation themselves and take a while responding. In my experience, some never responded to my query. But that’s just people, not VRBO.
CLEAR PLUSES
- Not many other sites offer the number of rentals in such an incredibly wide range of locations.
- Searching and easy drill-down features will save time on searches.
- Renting privately owned and operated properties from the owner tends to be cheaper than going through a middle-man like a rental management agency or real estate company.
- Listings contain lots of detail and (generally) good quality photos. (Beware of rentals that only include exterior shots or photos of beautiful views.)
- Graphics for pet-friendly properties, new listings and owners who take credit cards make it easy to quickly scan listings.
- Some listings include testimonials. (Of course they will be glowing, but a specific comment can still tip the scales a bit for me.)
- If you have time, there is a “Links” pages, although I found the “Links for Travelers” to be long, rather poorly organized mishmash of resources. Most are clearly advertisements, although--who knows?--you can find a diamond in the ruff.
CAVEATS:
- Keeping track of VRBO-assigned numbers can make the research process clunky.
- While so many quality homes in one place make you feel like a kid in a candy store, if you’re picky (and who isn’t when it comes to vacation?) you can burn up hours—or days!—searching for the right rental.
- Descriptions written by owners are hardly unbiased and may leave out information that’s critical to your group. (Note: VRBO has instituted a sort of corny personal visit “program” called “The Adventures of the VRBO® Bear.” But remember, VRBO is reviewing its own paid customers.)
Overall scale of 1-10: 9